01 June 2003
Microcredit at work

• Small Loans That Go a Long Way
•
Republic of the Congo: Loan Fuels Flour Power
• Vanuatu: Women Now Their Own Bosses
•
Cambodia: Hair Salon is Ticket Out of Poverty
• Kazakhstan: Cobblestones for Construction
• Panama: Women Want Rice Mill; Men Say They're Crazy
•
Bosnia: Returning Refugees Start New Enterprises
• Indonesia: Kitchen Snack Shack Turns Profit
• Uzbekistan: One Small Loan Leads to Another
• Pakistan: Rickshaw Drivers Double Income by Shifting to Natural Gas

Small Loans That Go a Long Way
The idea that small loans can have such a big effect on people's lives has been embraced so universally that it is now a component of virtually every development project. The modern incarnation of small loans for development began in 1976 when an economist, Professor Muhammad Yunus, was discouraged that the elegant economic theories he was teaching had little effect on the masses of poor people in his own country, Bangladesh. Believing that modern economics dealt more with abstractions than with people, he decided to test his ideas by loaning a total of $27 to 42 poor people.

The loans were repaid with interest and Prof. Yunus' small lending operation blossomed into the Grameen Bank, now owned by its 2.4 million borrowers, 95 percent of whom are poor women. It has made $3.7 billion in loans since its inception, with a 98 percent repayment rate and it is a model that has been replicated all over the world.

The microcredit idea is simple. A small loan, with an interest rate that is often higher than the going rate, but lower than the money-lender rate, is used to help people who cannot secure credit to set up a small business that generates profits. When the loan is repaid, the borrower becomes eligible for a larger loan that helps expand the enterprise. The proceeds from the interest increase the pool of funds that are available to provide loans to more people. The success of specific small loans or microfinance operations depends on the integrity of the programme and the collective discipline of the borrowers to repay the loans.

UNDP has embraced microfinance as a programme on its own and as a component in many of its projects. But according to UNDP Administrator Mark Malloch Brown, despite the tremendous successes of the microfinance model, "the fact is that we have still only begun to scratch the surface of what is possible." Out of an estimated 500 million households who would like to obtain a loan, only three to six percent of this number are presently being served, he said.

UNDP, together with its sister organizations including, the United Nations Capital Development Fund, and United Nations Volunteers, along with the UNDP-implemented Small Grants Programme of the Global Environment Facility, works to promote legislation that allows microfinance, develop financial rules and guidelines for programmes, and conduct microfinance operations through MicroStart and MicroSave. It also works to provide microfinance through non-governmental organizations.

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Republic of the Congo: Loan Fuels Flour Power
Brazzaville, Republic of the Congo -The traders and merchants of Brazzaville paid a heavy price during the successive waves of civil wars that gripped this country over the past decade, often losing all the tools of their trade to looters and destruction.

Before the war, in 1994, Lydie Mouyokakani had started a small business, Farila, to produce a highly nutritional flour that mothers could use in food preparation during the weaning process. At the time, mothers were using imported cornstarch or a fermented paste that is widely available but nutritionally lacking. Business had been good and Farila was producing 3,000 sacks of flour every month.

The war wiped out the business, but worse, Mrs. Mouyokakani's husband died, leaving her with very little to support herself and a girl. When the war ended, she found herself with a complete lack of capital to restart the business. Through a grant from UNDP's Community Action Project, which was aimed at reviving and promoting small business, Mrs. Mouyokakani was able to recruit three additional employees and buy the necessary equipment, including a roaster, a crusher and a drier to get back in business.

Farila now offers two additional varieties of flour. In addition to Farila Maize and Soya, there is Farizso (corn/rice) and Foufou Riche (containing cassava, manioc and soya). To market her flours, Mrs. Mouyokakani demonstrates the benefits of the Farila products for salespeople with a pitch for the nutritional benefits. She says mothers now use Farila not only for the babies, but for baking cakes as well. "I hope that my Farila will successfully reach consumers, not only nation-wide, but worldwide. I am glad to be an active player in the development of my country."

Production is still only at half the pre-war level, or about 1,500 sacks per month, but Mrs. Mouyokakani reports that "you can find Farila in every district of Brazzaville." Each sack costs 250 CFA Francs (US$0.42) and, on average, she sells 900 sacks of flour a month. The total revenues from the flour amount to 220,000 CFA Francs, all on an initial investment of 30,000 CFA Francs.
-- By Guili Tsoumou, the Communications Officer in UNDP Republic of the Congo.

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Vanuatu: Women Now Their Own Bosses
Port Vila, Vanuatu -Leah Joe, a grandmother, never went to school when she grew up in Paama Island. "I was educated by my brother who taught me how to write in my own language," she remembers. She moved to Port Vila, the capital, in search of work but life was hard.

But when a programme offered poor women a chance to take out loans to open a business, it "was like manna from heaven." According to Mrs. Joe, she borrowed $150 to buy a concrete mould, sand and cement so that her husband could build apartments to rent to low income earners. Renting each apartment for $100 a month, Mrs. Joe was able to repay her first housing loan.

She took out a second loan of $1,000 last year and opened a small retail outlet opposite the apartment building, and she employs a store assistant. A new concrete foundation for a bigger apartment is taking shape opposite the present one. "I am the breadwinner for the family," she says with a smile, "and I put the food on the table while my husband preaches in church."

The Pacific island nation of Vanuatu has about 200,000 people, and about 80 percent of the population lives in rural villages and depends on subsistence farming. Traditionally here, the woman's role is to rear children and till the land, but that is gradually changing. At the centre of the effort to help women take control of their lives has been VANWODS, a non-governmental organization that, with support from UNDP, has helped make small loans to disadvantaged women. Presently, UNDP is working to officially transform VANWODS into a microfinance institution.

Toko Mara, a member of the UNDP team to restructure the organization, said the project has helped mothers to take control of the family budget. "In many cases now, it is the husband who asks his wife for money," he says. Mr. Mara said that while the scheme operates only in Port Vila, there are many requests to extend this vital service to the other islands. He also reports that men are now also asking to become members of the scheme. Lydia Peter finished school in fourth grade in her village in Tanna, and like Leah Joe, she moved to Port Vila to look for work only to be told she had no qualifications. Borrowing from VANWODS, she has opened a small retail shop and business has been good. She says, smiling across the tiny counter, that her business has played a major role in supporting her family, which includes her husband and five children.

The VANWODS loan scheme has reportedly contributed to a major reduction in small crime. Members admit that before the project started, they often disappeared in the mornings without telling their husbands, to look for food for breakfast. If they had no garden of their own, they would take food from someone else's garden. But the members say that is all history now.
-- By Len Garae, Editor of the Trading Post newspaper in Vanuatu.

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Cambodia: Hair Salon is Ticket Out of Poverty
Phnom Penh, Cambodia - It is 9 o'clock on a hot, dry and dusty Sunday morning in Phnom Penh's O Bek Om district as an ice cart trundles past a small, rattan and tin shack. Inside, the shack is a basic hairdressing salon and already it is almost full. A half dozen Khmer women are preparing for a lunchtime wedding ceremony and they want their hair cut, coloured and styled as well as make-up, manicure and pedicures. Running the salon is 22-year-old Som Vanamony.

Born and raised in Phnom Penh, Ms. Vanamony lived with her widowed mother, two brothers and four sisters on a combined family income of 7,000, 8,000 Riels a day (approximately $2). Unable to afford to stay in school, Ms. Vanamony had to sell candies, fruits or vegetables on the street.

But Ms. Vanamony found special skills training from the Khmer Kampuchea Krom for Human Rights and Development, part of a special vocational project funded by UNDP, UN-Habitat and the UK Government's Department for International Development that assists the growing numbers of urban poor in Phnom Penh. Rich or poor, looks matter.

In a country where women, no matter how rich or poor, place a high value on appearance, Ms. Vanamony decided she wanted to train as a hairdresser. "At first I found the make-up very difficult to do and I was afraid that when I cut someone's hair, I would make a mistake. But after a few months of training, it got easier. I like hairdressing and helping women look beautiful."

After her six month's training, Ms. Vanamony decided to open her own shop. "I felt confident and wanted to have my own income by running the business myself." With the help of her best friend, she was able to borrow $200 from a money lender, repayable in $10 or $15 lots every month, to buy the construction material for the salon and to purchase some hairdressing equipment.

Ms. Vanamony has repaid half of the money so far, but it has put a strain on her business, a reason she has strategically located her salon a short distance from a nearby clothing and shoe making factory, Ivatino Design and Intech Footwear. Most of the employees in the factory are women and she is finding that as the workers walk past her business she is becoming better known. Her prices are competitive as well, 3,000 Riels for a hair cut and styling and 1,000 Riels for a combined manicure and pedicure.

The salon is about two metres square, the floor is dirt, the roof is tin and the walls are rattan. Electricity is provided by a private vendor for 1,000 Riels a kilowatt. But the basic equipment is there-combs, brushes, curlers, hair colour, hair spray, heating devices, make-up and lots of nail polish and lipstick. Posters of various hair styles adorn the wall. "If you want one of these styles, I can copy it for you," Ms. Vanamony says proudly. She is hoping that soon she will be able to repay her loan and expand her business. "I want to improve the salon so that it is much better than what it is now. My income will improve and so will my living conditions. In the long term, though, I would like to become a hairdresser trainer, but I need more experience before I can do that."
-- By Susan Spencer, Communications Officer in UNDP Cambodia.

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Kazakhstan: Cobblestones for Construction
Shymkent, Khazakhstan - Business prospects looked grim for Aidar Narmuchamedov and his co-workers at the Alikulov i.K., a company producing supplies for construction in Shymkent, southern Kazakhstan.

"There were too many competitors, all offering the same products," says Mr. Narmuchamedov, the company's chief mechanic. So the company developed an idea, to add metal fences and gates to the traditional product line that included concrete slabs and cobblestones. But they needed help.

Alikulov i.K. was able to get help and space from the Sodbi Business Incubator in Shymkent, located in a vacated bank complex. Drawing on the counsel of UN Volunteer (UNV) Stefan Schandera from Germany, the Incubator helps fledgling enterprises develop over a three-year incubation period. New business ventures-providing jobs in trade, insurance, furniture and printing products-grow in a supportive environment that provides everything from Internet connections to office services and a library. Under a project funded by the Soros and Eurasia Foundations, German Technical Cooperation as well as partners from the private sector, new and unemployed entrepreneurs profit from training on business plan development, marketing, personnel management and information technology. And once they are steady on their feet, they move their businesses to new premises-in the real world.

"What we needed most in 2000 was a bank credit to obtain additional technical equipment. The Sodbi team gave us very helpful advice how to go about it," says Mr. Narmuchamedov. "This laid the foundation stone to our successful business today." Since then, Alikulov i.K. has grown to 50 employees from nine. During peak periods, they hire another 150 part-time workers.

A new line of bank credit has helped buy the equipment to start manufacturing, and construction companies have responded well to the new range of cobblestones, railings and other metal products that the company offers.

"Alikulov i.K. invested a substantial amount of money into marketing and management training for their office staff, who did a great job in putting ideas they got out of their training into successful business practice," says Mr. Schandera. "This shows that the services offered by Sodbi do make a difference-and that the profit centre approach, raising fees for training opportunities and collecting rent from enterprises who succeed in getting business, works very well."

The UNV works closely with the staff of Sobdi, advising on small business operations, NGO and volunteer management, fund-raising and donor relations.

Key partners of the Sobdi Incubator, which trained 150 people in information and communication technology, include technical universities offering ideas on technology, successful businesses investing and giving advice to newcomers and banks granting credit.
-- By Caroline Stiebler, Head of Communications, UN Volunteers, and based in Bonn, Germany.

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Panama: Women Want Rice Mill; Men Say They're Crazy
Santa Librada, Panama -The Inter-American Highway, once part of a seamless road system envisioned from Alaska to South America, actually ends near Panama's Darien National Park. By the time the road reaches Santa Librada, it is in such poor shape that there are few cars and buses that make the trip these days. Bus fares are expensive, and bringing rice to the closest rice mill is a 22 kilometres trip; by horse or by foot, it takes at least six hours.

For the women of Santa Librada, this isolation meant that husking the rice had to be done the traditional way-pilar arroz, pounding which is done in a pilon, a conical and hollow piece of wood, a process that is long and exhausting.

Marisol Mitre Arenas, Francisca Cabrera and Maria Elena Mitre thought a rice mill would make the process much easier on women, and would provide them with some badly needed income. The three women initiated efforts to start the Agroindustrial Peasant Association of Women on the March to set up a rice mill and learn how to manage this business on their own.

"The men in town said we were crazy, that our project would fail," says Mrs. Arenas. "It΄s been said that women have no rights. We organized to help one another because we are capable of managing any type of business," said Mrs. Arenas, who is now the Accountant Manager of the rice mill named La Uniσn.

Starting from scratch
It was not easy to start the rice mill: They did not know how to get organized, to build a rice mill, to buy equipment or to get loans or credit. They figured no local bank would finance a group of women.

They were worried about their management skills and lack of experience in business matters, especially money and bills. "Most of us have gone only as far as sixth grade in the primary school," Mrs. Arenas pointed out. At least, she said, most of the women knew how to read and write and knew basic math.

Their cause, however, received sup-port from BioDarien, a project financed by the United Nations Foundation, the Global Environment Facility and UNDP. The project was created to protect the Darien National Park, 579,000 square kilometres along the border with Colombia, the largest park in Central America and a UNESCO-declared Biosphere Reserve.

The Inter-American Highway is only a dirt road here, and the rice mill, owned and operated by the women of Santa Librada, has reduced travel time for farmers in neighbouring communities.

The project aims to improve life in the surrounding towns and villages to reduce the pressure on the local population to move into the Darien National Park. In 2000 the BioDarien project granted the women a microcredit of $3,000 to buy supplies and set up the rice mill.

But the women had some critics. "Many men think that a woman's place is home. They are "machistas," says Mrs. Arenas. However, her husband has been supportive. "He comes with me to workshops because he believes in what we are doing."

The rice mill has only one part-time employee, Ignacio Nelson Moreno, who has been working at the mill three days a week for the last three years and he carries the heavy 100-pound rice bags on his shoulder. The members of Women on the March do all the administrative work and distribute profits.

Mr. Moreno is also responsible for filling bags with pulidura, a leftover that is used to feed cattle, pigs and chicken. The rice husk is free and farmers use it as fertilizer.

Most customers bring their cargo to the mill on horses, but some drive cars, as Martina Valdes does, when she brings in 10 100-pound bags. "I like the work of these women. They are well organized and give good service. If they were not here, I would have to go very far with my rice," says Mrs. Valdes.
-- By Elio Rujano, Communications Officer based in UNDP Panama.

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Bosnia: Returning Refugees Start New Enterprises
Bugojno, Bosnia and Herzegovina - Anto Barnjak does not see much possibility of putting his engineering training to good use any more. Years of economic turmoil, civil war and living as a refugee have made that career choice for him. But Mr. Barnjak is not complaining, having returned to the central Bosnian city of Bugojno, where he has opened a bakery.

Well into his 50s, Mr. Barnjak never dreamed of becoming an entrepreneur, but now he is planning to expand his business. "I'm a well-educated man, maybe even the most educated baker in the area," he says. "But now in this country, it's not realistic to expect to get a job in big factories, especially as a returnee of different ethnic background than the majority one."

Mr. Barnjak was able to grow his business with equipment he received from UNDP that enabled him to expand his product line. Now he provides jobs for five employees and produces 35 different kinds of bread and patisseries. But the equipment is still not enough. "You also need cash," he says.

But he says the business is now going well. "I have regular customers. For some kinds of bread I have only three to five customers, but I bake them every day; five pieces only, but for us, every customer is very important."

Four years of war have resulted in a stagnant Bosnian economy. Seven years ago, at the end of the war, industrial production was only five to 10 percent of the country's pre-war capacity, and unemployment had soared to 90 percent. The largest loss of jobs came from the collapse of the large, state-owned enterprises that provided many jobs before the war, particularly in textiles, metalwork and wood products.

The microcredit loans are part of UNDP's Integrated Resettlement Programme, which is aimed at revitalizing agriculture, animal husbandry, food production and processing as well as the development of skilled trades and light production. Assistance is provided to anyone, returnee or not, as long as their proposed economic activities can sustain themselves. In the past six years, the economic component of this UNDP programme disbursed 384 micro grants, with a better than 60 percent success rate in the seven municipalities in the Central Bosnian canton.
-- By Nela Kacmarcik, Communications Officer in UNDP Bosnia and Herzegovina.

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Indonesia: Kitchen Snack Shack Turns Profit
Ciwidey, Indonesia -The Asian financial crisis of 1997-1998 hit Mukhtar Nandang's family hard, along with millions of other families throughout Southeast Asia who suffered high unemployment, rampant inflation, plunging consumer purchasing power and increased poverty. The family, which was in the snack manufacturing business, found itself unable to raise the cash to buy the ingredients for the snacks; and without regular customers, the family of eight struggled to rise above the poverty line.

With the shop in their home in Ciwidey, a town in West Java, the family is again back at work today making the pan-fried snacks for shops and kiosks in the neighbourhood.

Six of the eight family members work in the enterprise. Mr. Nandang and his wife prepare the dough and fry the snacks in their small kitchen. Mr. Nandang's father is responsible for buying the ingredients and supplying the products to sellers, while his wife Tati, does the bookkeeping. Deni and Itermawan, Mukhtar's younger brother and sister, who attend school during the morning hours, pack the snacks into bags and boxes in the afternoons.

The family is proud of their business, which employs and comfortably sustains all of them. They save profits in a bank account and only recently allowed themselves the luxury of buying a radio, a television and a videocassette player.

It was a loan obtained through UNDP's Community Recovery Programme that laid the foundation for the Nandang family's recent prosperity. The Programme targets community members who live below the poverty line and opens up possibilities for self-employment and income generation.

Shah Alam Mia, a UN Volunteer from Bangladesh, has helped advise the Nandang family business since it got started in mid-2001. As a field officer for the Programme responsible for West Java, she supports and counsels community-based organizations in human resources, accountancy, administration and business analysis. Together with community organization staff, the volunteer visit borrowers and support them in product marketing, establishing their personal repayment plans and training in basic bookkeeping skills.

"Mukhtar received his first loan a year ago and managed to repay it within the six months according to his business plan," says Ms. Mia. "Reliable borrowers like him normally receive four loans during a period of two to two-and-a-half years."

Mr. Nandang says, "The micro- credit helped us to overcome our cash-flow problem. It helped us to regularly buy ingredients, produce and deliver to sellers." But he feels that the most important practical advice for his business came from Ms. Mia, who helped them determine what percentage of the profits should be reinvested into the business, to repay the loan and save for any emergency that comes their way.
-- By Caroline Stiebler, Head of Communications, UN Volunteers, Bonn, Germany.

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Uzbekistan: One Small Loan Leads to Another
Beshchasma, Uzbekistan -There is not a lot of hard cash to go around in these parts of rural Uzbekistan, where even salaried employees, whether working in wheat or cotton processing jobs, or as nurses or as teachers, are often paid in barter rather than in currency. For Bibisora Ochilova, the problem was even more acute since her husband is able to find work only on a seasonal basis.

Traditionally, there have not been many opportunities for women to earn money outside the household on the Uzbek steppe, but tapping into a new microcredit programme run by UNDP, Mrs. Ochilova was able to borrow some 30,000 Soum ($30), and by combining that with her limited remaining cash on hand, about 50,000 Soum, she was able to buy a cow.

The UNDP microcredit project began in 1998 in Kashkadarya in the semi-autonomous Republic of Karakalpakstan. After four years of operation, focusing largely on women's non-governmental organizations, the UNDP-supported projects have laid the groundwork for national legislation passed in August 2002 that allows the development of micro-lending by NGOs, international donors and local non-banking financial institutions. For Mrs. Ochilova, the earnings from the milk, katik (yogurt), butter and kaymok (cream) soon allowed her to repay the loan. Through the programme, she was then able to borrow more money, 80,000 Soum to start a canteen business in rented space.

As her cooked soup, lagman (noodles) and fried mutton became well regarded, it was not long before her business was thriving. Her daily income from the canteen is now about 70,000 Soum, of which 15,000 Soum is profit. After borrowing a fourth loan of 110,000 soum, she added drinks to her canteen. With the new loan, Mrs. Ochilova was able to buy new dishes for the canteen and sacks for the milk processing.

"Now that I am busy with the canteen," Mrs. Ochilova says, "my sister is helping me with the milk processing. As a result of the microcredit, I can provide my sister with a job and I can help to feed her family. She takes milk and other milk products home everyday. And when I have earned enough money, I will own the building the canteen is in."

"Before I used to ask money from my husband for my own expenses," says Bioqobilova Oisada, another microcredit beneficiary. "But after becoming a member of the micro-credit programme, I have enough money to cover these expenses. This gives me more confidence in myself," Mrs. Ochilova adds.
-- By Abigail Willmer, Technical Adviser to the Sustainable Income Generation Programme for UNDP Uzbekistan.

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Pakistan: Rickshaw Drivers Double Income by Shifting to Natural Gas
Rawalpindi, Pakistan
-The 40,000 people who live in Dhok Hassu, a low-income settlement in the centre of Rawalpindi, generally have little access to good jobs, basic healthcare, clean water, sanitation, education and public transportation. To get around, they rely on small, motorized rickshaws that are effective, but are very heavy polluters.

Many automobile owners throughout the city have converted their vehicles to run on less polluting compressed or liquified natural gas, which is cheaper than gasoline, and businesses that install and sell natural gas are growing throughout the urban centres of Pakistan. But rickshaw owners who have inefficient two-stroke engines have not joined the trend, and the air in Dhok Hassu has remained tinged with the rickshaw fumes. The cost of the more expensive gasoline has been borne by the rickshaw drivers and their customers, with the costs of the air pollution carried by the entire community. Rickshaws using natural gas go further than those using gasoline-a rickshaw can cover 18 kilometres on one litre of gasoline while it can cover up to 52 kilometres on one kilogramme of natural gas, equivalent to 1.3 litres of gasoline.

To tackle the pollution problem, a small NGO, Al-Falah Development Organization, approached the Global Environment Facility's Small Grants Programme in UNDP Pakistan for assistance aimed at cleaning the environment by encouraging rickshaw drivers to use natural gas instead of gasoline. According to Sumaira Gul, the NGO's chairperson. "We were aiming to promote the concept of community development through empowerment and self-help leading to socio-economic benefit, along with addressing the environment issues."

So far, the programme to convert the rickshaws in Dhok Hassu has been successful by providing small loans to the rickshaw driver, and NGO officials say that the demand for natural gas conversion kits for rickshaws is growing exponentially. More than 500 rickshaw owners, drivers and mechanics from Rawalpindi have participated in training sessions to learn about the environmental and economic benefits of the new fuel system.

The project has helped raise the income of the rickshaw drivers and in a majority of cases, rickshaw drivers have seen their income doubled. According to Onder Yucer, UNDP Resident Representative in Pakistan, "The project has taken the beneficiaries out of the $1 per day poverty trap and are contributing to efforts to meet the MDGs. The rickshaw drivers have more income to spend on health, education and sustenance for their families."

The rickshaw drivers, it is estimated, save from Rupees 100 to Rupees 200 ($1.80 to $3.60) per day-depending on the number of hours that a rickshaw is driven-and that translates to an increase in income from Rupees 3,000 to Rupees 6,000 per month. Private entrepreneurs have also started providing kits on microcredit to the rickshaw drivers in Rawalpindi, and rickshaw owners in other parts of the country have now shifted to natural gas.
-- By Khurram Masood, Media and Advocacy Officer in UNDP Pakistan.

Originally published in Choices Magazine, June 2003